The issue with my 2026 Tundra was handled in a professional, courteous, and respectful manner. The issue was resolved.

Sam was very helpful in determining my qualifications for the purchase and setting everything up for delivery. Seth was great at going through the paperwork. Eric was EXCELLENT at providing a supportive and encouraging experience. Overall, I would recommend.

Got routine 10k maintenance. Service was easy to schedule and was completely within an hour

I bought a new 26 Tundra from Serra Toyota in Saginaw and worked with Alex on the purchase. This was the best car buying experience I have ever had. They were prompt with communication, had everything ready for me when I came to pick up the truck and had me out of there in less than 2 hours from arriving. Very low preasure environment and I wasn't kept waiting for hours on end. Highly recommend these guys.

Got my car in when it was scheduled. Tom kept me posted on how long it was going to be and, as always, with a smile on his face.

Fast, courteous, and good communication. Got me in for an oil change without an appointment.

Just waiting for the call to take care of the recalls on my car; they did not have the parts to do it at that time

Got me through oil change in less than 1 hour. All good. Pleasant to work with.

Prompt and efficient. Got in on time and issues resolved quickly Kudos to Mr. Tom

I really love my Toyota and am happy there’s a dealership fairly close by. I had my AC fixed and it is now working great. Good timing since it’s 91 degrees here in Tawas today!!

My vehicle told me that I was due for maintenance, at 35,000 miles. When I called to schedule an appointment, I was told that 35,000 miles is rotation only and that this can be done through the Quick Lube, no appointment was needed.

Friendly, knowledgeable staff. I trust the care of my vehicle to them. My only complaint is that, like all dealerships, the pricing for parts, maintenance etc is much higher than if you go elsewhere.

Great service also patient and friendly with customers Keep up the great work and keep smiling always

So nice and thorough. I felt like they really cared about me and keeping my vehicle safe.

A five star plus experience. Tom was friendly and knowledgeable. He explained everything with a smile. I felt very comfortable and in good hands. Everything was done in an extremely timely manner and I was on my way. I'm very very very, very happy.